Ticket Support

All departments listed for ticket formats.

Unable To Connect to Forums/Ingame.
Forums or Ingame username(s): Type of platform; Windows, Mac etc: The problem you are having: The error message you are receiving: IP Address...
Sat, 9 Jul, 2016 at 5:46 AM
Lost items/lost pets/lost money.
Issue: Username: IP Address: MAC Address: Item Name/Amount: Pictures/Video's:
Sat, 9 Jul, 2016 at 5:47 AM
Recoveries for bank pins and/or passwords.
When submitting a ticket please make sure to fill in the format below. How to create a ticket.  Step 1. Copy the format belo...
Fri, 21 Oct, 2016 at 12:22 PM
Appealing an Infraction.
When submitting a ticket please make sure you have the following format below Account name?  IP Address: MAC Address: Type of infracti...
Wed, 7 Oct, 2015 at 9:20 PM
Reporting abuse.
When submitting a ticket please make sure you have the following format below Offenders Username: Who is the victim? What did they do...
Fri, 10 Jul, 2015 at 4:04 PM
Report A Bug!
Let's squash this bug! Who found the bug?:​ In brief, what's the bug called?:​ When was it found?:​ How does the bug occur? (How do yo...
Wed, 7 Oct, 2015 at 1:58 AM